Indulge yourselves with knowledgeable insights from thought leaders from different sectors in the field of customer experience. Be a part of rockbird media’s first ever Customer Experience Summit Asia 2024 right here in Manila on March 21, 2024.
GoTyme Bank
AboitizPower
AIA Philippines
UnionBank of the Philippines
GoTyme Bank
AboitizPower
AIA Philippines
UnionBank of the Philippines
GoTyme Bank
AboitizPower
AIA Philippines
UnionBank of the Philippines
In the surge of digital technology and consumers’ changing behaviors, it is crucial that businesses must catch up in giving the best experiences for their customers. According to a study, the Philippines’ CX market is quickly growing since the SEA region is looking forward to becoming a $1 trillion digital economy by this year, giving remarkable opportunities for businesses in various industries. Businesses must up their CX strategies to foresee how their company is likely to function in the next few years, considering that 52% of customers would switch to a company’s competitor after one bad experience. Compared to other Asian markets, the Philippines has more potential and is becoming widely known as the “new emerging-market middle class” and being a huge part of Asia’s growing consumers.
Customer experience should not just be about customer retention and satisfaction. It’s putting them first while exceeding their expectations. With commendable industry leaders in the field of customer experience, it’s about time to see through the customer’s eyes in transforming the directions of the CX landscape in rockbird media’s first ever Customer Experience Summit Asia 2024.
(The fees are for the end-user companies only and not applicable for sponsors/vendors)
“Rockbird Media did a great job in organizing the event, gathering the best speakers and providers, and in making the booth experience / gamification fun for the participants.”
“Generally satisfied with how the event was handled. I appreciated that all sessions started and ended on time.”
“The event was well-planned, and implementation was great. As a participant, I am happy with how the event went, from the registration, up to the last day of the event. Kudos on rockbird media for staging a successful Retail & E-commerce Summit. Hoping to be able to join your future events again.”
“Well organized. I loved how the organizers treated the participants like we’ve known them for some time now and that they know each of us.”
“The event organizers have exceeded my expectations, from the set up, to the quality of the speakers, time duration and food.”
“I’ve been attending other events before but this is the first time I encountered Rockbird Media. So far so good with the event. I feel there’s a fresh and modern approach you are providing.”
New Era Cap Philippines
“Such an incredible event organized by a great organizer. It was fun and knowledgeable. Very time specific, did not waste any of our time.”
